Technical Aftersales Specialist

Role Details



Work Location:


Reports To:

Aftersales Deputy Director


Aftersales Dept.

Headcount No.:


Contract type:


Responsible for coordinating all technical aspects of the current and the future MG line up.

  • Service Now ticket processing
  • Manage technical field reports
  • Create, translate, publish bulletins
  • Process service and recall campaigns
  • Liase with the KBA (authorities)
  • Monitor and support RSA
  • Organize and moderate technical round tables events online and physical
  • Coordinate flying doc activity
  • Develop and coordinate mobile high voltage repair concept
  • Develop a loan tool program for special tools
  • Repair manual management (language/content)

  • Bachelors Degree in industrial engineering or similar
  • Minimum 3+ years' experience of aftersales operations in the automotive industry or related industries
  • Experience in working with ordering management systems and basic accounting knowledge
  • Have German skill on a native level in writing and speaking. Have a strong level of English
  • German Driver´s license
  • Willingness to learn and to open mindset and flexibility with regards to a start up company
  • Strong communication skills

Be part of our SAIC Motor Germany team and apply now !
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